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Delivery & Returns

If You choose delivery by courier, the goods will be delivered to your provided shipping address.
If You choose delivery by post, the goods will be deliver to the nearest post Office.

Delivery time for orders in EU is 4 - 10 days after your order has been paid:

  • Delivery by DPD courier –  6.99 DPD
  • Delivery by Post –  4.99 Lietuvos Paštas

Delivery time for orders outside EU is 7 - 14 working days after your order has been paid:

  • Delivery by Post – € 8.99Lietuvos Paštas

Please note: we are not responsible for any import taxes or duties which may arise in Buyer’s counntry. Also, deliver time outside EU can be extended because of customs procedures.

If you want to be 100% sure about the shipping&delivery, please contact our customer service department on +370 670 99963. The expected delivery time starts after we received your payment.

Exchanges and returns

Download: goods exchange and returns application form

Goods can be returned within 30 days only in original package. Complete a refund form and send it together with goods to: UAB ARTODELFAS, Kestucio str. 5, Vilkaviskis, LT-70190, Lithuania. Here you can print refund form: Form.doc. Money will be return within 1- 14 work days from goods receipt. In case of exchange, You should return the goods and make a new order.

Packaging of the returning goods

We will not accept a returned products if the items:

  • Were used
  • Were damaged
  • Have lost visual appealing
  • Have lost it's characteristics
  • Without or removed original lable

Please return your order to this address:

  • Kestucio str. 5
  • Vilkaviskis
  • LT-70190
  • Lithuania